Refund Policy

Effective Date: May 11, 2025

MajestiUpcAutoSp is committed to customer satisfaction. This Refund Policy explains the circumstances under which you may request a refund and how we process such requests.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• The service has not yet been rendered or scheduled
• A cancellation request is submitted at least 24 hours in advance
• A pre-paid subscription was charged in error

2. Non-Refundable Services

The following are not eligible for refund:

• Completed detailing or car wash services
• Late cancellations (less than 24h notice)
• No-shows without prior notification

3. How to Request a Refund

To request a refund, please send an email to [email protected] including:

• Your full name and contact information
• Date and time of the booking
• Reason for the refund request

We aim to process requests within 5 business days.

4. Refund Method

Approved refunds will be issued to the original payment method. Processing time may vary depending on your bank or provider.

5. Contact

If you have any questions about this policy or your eligibility, please contact our support team:

• Email: [email protected]
• Phone: +41 21 502 6270
• Address: Kammelenbergstrasse 162, Forel 1072, Switzerland

Last updated: May 11, 2025